AYANA Support

Contact Us
AYANA Komodo Waecicu Beach
  • (+62) 385 2441000
  • reservation.komodo@ayana.com
AYANA Lako Di'a
  • (+62) 385 2441 000
  • reservation@ayanalakodia.com
Bali Reservation Office
  • (+62) 361 702222
  • reservation.bali@ayana.com
Jakarta Sales Office
  • (+62) 21 5708787
  • jso@ayanaresort.com
Tokyo Sales Office
  • (+81) 3 6459 3670
  • tso@ayanaresort.com

Frequently Asked Questions

How many decks and rooms are onboard the AYANA Lako di’a?

AYANA Lako di’a has 4 decks and 9 bedrooms.
LOWER DECK:
• Deluxe Suite
MAIN DECK:
• Front Deck
• Luxury Suites
• Dive Deck
UPPER DECK:
• Wheel House
• Lounge
• Master Suite
SUN DECK

What is the embarkation and disembarkation time for AYANA Lako di'a?

AYANA Lako di'a departs from the AYANA jetty/pier at 3:00 pm and will arrive the following day at 3:00 pm.
The check-out time for chartered trips is flexible and based on the guest's request.

Are there any special benefits for guests celebrating their honeymoon during their trip?

Personalized service is one of our core values, so please let us know in advance about your special occasion to allow us to help make it an unforgettable experience.

Can guests book a day trip?

Yes, Lako di’a can be booked for a day trip on full charter only. Our event planning team can assist with all your special event needs. For inquiries, please contact our event team on (+62) 361 702222 or email reservation.komodo@ayana.com.

Are children allowed onboard AYANA Lako di’a?

We accommodate children without any age restriction. Please note that parents or guardians are solely responsible for the supervision of children to ensure their safety and the comfort of all guests.

Where do guests embark and disembark from AYANA Lako di’a?

The embarkation and disembarkation will take place at the private jetty of AYANA Komodo Waecicu Beach.

Are retail products available onboard? (e.g. tampons, mosquito repellent, sunblock, after-sun gel, tanning oil, etc.)

No, retail products are not available onboard. There is a retail area at the resort where products can be purchased before embarkation.

What are the differences between AYANA Lako di’a and other boats used for day trips?

AYANA Lako di’a is our 54-meter luxury phinisi yacht, on which guests can spend multi-day and night journeys comfortably cruising across the Flores Sea. AYANA Lako Cama, our flybridge cruiser, and AYANA Lako Taka, our glass-bottom boat, are perfect for day trips.

What is included in the AYANA Lako di’a package?

  • Full-board meals, including breakfast, lunch, afternoon tea, and dinner.
  • Free-flow mineral water, soft drinks, coffee, tea, fresh juice, and mocktails.
  • Water experiences, including snorkeling, kayaking, and stand-up paddle boarding.
  • Leisure activities, including karaoke, movie screenings, and yoga.
  • Airport transfer service.
  • Komodo National Park entrance fee.
  • Professional documentation.
(These inclusions are subject to change.)

Is there wifi on board?

Wifi is provided onboard, but please be aware that the connection strength can be affected by the remote nature of the locations we visit.

How is the safety onboard AYANA Lako di’a?

Guest safety is the utmost concern of AYANA Lako di'a. The latest in Japanese marine technology is utilized onboard to ensure a well-balanced voyage, while consistent safety checks ensure the vessel and crew attain the highest level of accredited safety standards and procedures at all times.

Do guests require insurance to board AYANA Lako di'a?

Guests are not required to have insurance, however taking out an insurance policy covering accidents and repatriation is highly recommended.

Are guests required to sign a General Liability Release form before boarding?

Yes, guests are required to sign a General Liability Release form before boarding. The form will be provided upon booking.

If guests are staying at other hotels in Labuan Bajo outside of AYANA, will transport be available to AYANA Lako di'a?

Yes, we provide complimentary return transfers between outside hotels and/or the Labuan Bajo airport to AYANA Komodo Waecicu Beach.

Is smoking allowed onboard the AYANA Lako di'a?

No, for the safety and comfort of all guests smoking is strictly prohibited.